Terms and Conditions

These Terms and Conditions apply to all guests but are the sole responsibility of the person who books or lead guest to uphold.

 

OVER VIEW:
Starboard House is beautiful, stylish and extremely well equipped home with extensive gardens and spectacular views. It is situated in an exclusive residential area of Carlingford. It is presented immaculately by our house keeping team for your pleasure and comfort.

Starboard House for your comfort and pleasure, comes with a house attendant for up to four hours during your stay. The house attendant will be there for check in and out as a standard procedure, after this you can decide how best to use him for your stay. Additional house attendant hours are available upon request.

Starboard House is not a suitable venue for parties that will include excessive noise or excessive guest numbers as we do have neighbours.

 

 

 

CHECK IN AND OUT TIMES:

Standard check in time is between 4pm and 6pm on day of arrival and check out is before 11am on day of departure. An “anytime that day” check in and check out can be available, depending on availability, but this needs to be pre-booked and confirmed at either time of booking or before arrival, charges can apply and will be quoted upon request, they range from 5% to 15% of the daily rate.

BOOKING TERMS:

  • All bookings are made online on our website www.carlingfordaccommodation.com and all payments are made by credit or debit cards. A phone booking service is also available on 00353 42 9339511
  • The booking charge is 25% of the total cost. If the arrival date is within eight weeks the booking charge is 100% of the total cost.
  • The 75% balance is due eight weeks before arrival date. This payment will be automatically processed from the credit card used to make the booking eight weeks before arrival date unless you choose to change credit card details or booking status in the meantime. Notice will be given to you by email three days before the payment will be processed. In addition, these credit card details will be used to cover the damage waiver security payment guarantee set out below.
  • The booking is deemed cancelled if the final payment is not paid in full eight weeks before arrival and the property automatically becomes available to book on our booking system and the cancelation policy then applies.
  • Provisional bookings are available for up to seven days. Charges apply but these charges go towards the booking if it is confirmed for the same property for the same dates and within the expiry time of the provisional booking. Rates are: Up to 4 hours no charge. From 4 hours to 24 hours 15% of booking deposit cost. For every 24 hours thereafter a further 15% of the booking deposit cost. Available for up to a maximum of seven days.
  • Receipts for all transactions will be issued by email.

 CANCELLATION TERMS:

Cancellations are available to all parties. There is cancellation cost, the rates are variable and depend on how much notice you give, the more notice you give the less the cost. The cost ranges from 100% to 8.5% of the total booking cost, 8.5% being the minimum cost. The exact cost will be given to you on the day upon inquiry or you can use the formula below to calculate.

The rates are:

From arrival date to 8 weeks before arrival the percentage cost will go from 100% to 25% of the total price on a straight line sliding scale over this period.

From 8 weeks before arrival to 52 weeks (or more) before arrival the percentage cost go from 100% to 34% of the deposit price on a straight line sliding scale over this period. 34% of the deposit price will be the minimum charge thereafter.

This cancellation term also applies to a changing of booking date or changing of property but in these cases and 50% discount applies.

DAMAGE WAIVER SECURITY PAYMENT GUARANTEE:

Upon making your final payment, you agree to authorise us to take a further payment from the credit card details supplied if required to cover the cost of any damage, loss or additional cleaning to the property should this occur. No payment is processed otherwise. This will apply up to three working days after your departure.

 PERSONAL BELONGINGS:

Carlingford Accommodation is not responsible for any lost or stolen property. Any items left behind will be kept for a maximum of one month before being donated to charity.

PETS:
Pets are welcome provided they are house trained and kept under control.

HOUSE RULES:

Please familiarise yourself with our house rules, in particular; capacity, third party services and noise, before making a booking.

CAPACITY:
The maximum capacity is up to 15 guests

The maximum number of guests is based on safety regulations including fire escape.
You must not exceed the maximum number of guests. Breach of this will transfer safety liability issues and any subsequent claims for injury, loss or damage onto you, which you agree to accept upon booking.

The capacity of the property is classed by us as being able to accommodate 10 plus guests, this means that the majority of the house is set up to cater for this amount, dining area, kitchen area, living rooms, patio areas etc. There is however bedroom capacity for up to 15 guests.

THIRD PARTY SERVICES:
We need to be informed of, and agree access to, any third parties you are intending to engage for services in the house during your stay. Any services that we consider will bring disrepute to the reputation of Starboard House will not be permitted.

NOISE:
Please be aware that this property is in close proximity to other local residences, and is therefore not suitable for groups engaged in "Noisy" late night parties. Better to know this before you book as you WILL be asked to leave if ANY complaints are received by us from any of our neighbours or other guests.

HOUSE KEEPING:

We provide the deep cleaning, other than this it is expected that you will leave the house as you get it; rooms, floors and waste bins clear of rubbish, dishes/glasses/kitchen utensils washed, all rubbish put in black refuse sacks and wheelie bins provided, and all house equipment/furniture put back in its place.   No party poppers/confetti or similar allowed.  Or cleaning charges will apply.

 

PLEASE NOTE:
Carlingford Accommodation, its employees, representatives or agents shall not be liable for any damages, loss or personal injury which may be sustained by persons or property at any time during the reserved stay.

By booking you are agreeing to the above terms and conditions.